Legal
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Zelvani collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you visit our website or place an order, we may collect certain information including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by payment providers)
- Order history
- Device information such as IP address, browser type and cookies
How We Use Your Information
We use your information to provide and improve our services, including:
- Processing and delivering orders
- Providing customer support
- Communicating about your order
- Improving website functionality and user experience
- Preventing fraud and protecting our platform
- Sending marketing emails if you have opted in
Payment Processing
Payments made through our website are processed by secure third-party payment providers. Zelvani does not store or have direct access to full credit card details.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember preferences, and analyse website traffic.
You can control cookie settings through your browser preferences.
Data Sharing
We only share your personal data when necessary to operate our business.
- Payment processors
- Shipping and logistics partners
- Website hosting providers
- Analytics services
We never sell your personal data to third parties.
Your Rights
Under applicable data protection laws including GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
To exercise these rights, contact us at: contact@zelvani.com
Data Security
We take appropriate security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Contact
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
contact@zelvani.com